Shipping policy

Shipping Policy

Where we ship

We ship to addresses within the United States only.

Production time

• Every order includes a free digital proof. Production does not start until you approve it.
• Production time is 7–10 working days after proof approval (Monday–Friday, excluding holidays).

Shipping method and cost

• Orders ship from our warehouse in Chino, California by ground carrier.
• Shipping is calculated at checkout based on the weight of your order and is shown before you pay.

Delivery time

Ground transit usually takes 1–5 business days after shipment, depending on destination. Total estimated time from proof approval to delivery is about 8–15 business days.

Need it sooner? Call or email us before ordering to ask about rush options.

Tracking

We email a tracking number when your order ships.

Damaged or missing shipments

Report damage or shortages with photos within 7 days of delivery to dsgpromos@gmail.com. See our Refund Policy.

Contact

Dynamic Solutions Group, Inc., 14480 Ramona Ave, Chino, CA 91710 · 1-888-346-8166 · dsgpromos@gmail.com